Returns

As such all orders and services purchases through Dastak
Delivery PVT LTD cannot be returned except for restaurant flaws.

Cancellation of Order

Dastak Delivery PVT LTD reserves the exclusive right to refuse or cancel
any transaction/order for restaurants and services that are listed at an
incorrect price or are not available. This is enforceable irrespective of order
confirmation or payment confirmation. In such events if the payment has been
processed by Dastak Delivery PVT LTD the amount will be refunded via the same
mode of original payment and user will be notified of the same with a
reasonable mode of communication. After placing an order Dastak Delivery PVT
LTD will not entertain any user request for order cancellations. 

Delivery

The title and the risk of the orders shall pass
onto you upon Delivery PVT LTD (via our delivery personal) delivering the orders to
you and you accepting the orders. Every care shall be taken to deliver the
orders to the intended recipient. But Dastak Delivery PVT LTD shall not be held
responsible for any wrong delivery of the order based on the address given by
the User or if any person imposes to be the actual recipient and takes delivery
of orders. Dastak Delivery PVT LTD will only process the order after the
payment has been processed in case of ‘Online Payment’ or ‘Dastak
Delivery PVT LTD Prepaid Account’. Dastak Delivery PVT LTD will try to
deliver the order (via our delivery personal) as per the order submitted by the
user, but it fully reserves a right to deliver a similar or alternate order for
reasons beyond its control and any such action shall not be deemed as
bad-delivery. The user does not have the right to refuse the order at the time
of receipt of the ordered items and shall duly make the payment in case
of  ‘Cash on Delivery’ or ‘Card on Delivery’ payments
options.

Cancellation & Refund Policy 

SORRY… we generally DO NOT entertain any Order
Cancellations – because once the order is placed on the Restaurant
 – the Restaurants generally DO NOT entertain cancellation of orders.
However, in case you request us for an Order Cancellation prior to the order
being placed on the Restaurant – then the cancellation of the order
is up to the discretion of Delivery PVT LTD. In case of Delivery of Order being
LATE or BAD or INCORRECT… Dastak Delivery PVT LTD adheres to a very high
standard of Quality of Services – and is very STRICT in terms of
achieving a very high level of Customer Satisfaction. Hence, in case of an
Order being LATE or BAD or INCORRECT – wing to a process related
issue of Dastak Delivery PVT LTD – we generally DO NOT charge the customer
for the order… but, this is totally up to the discretion of Dastak
Delivery PVT LTD.